Refund Policy

Returns:

All of the following categories are final sale: Furniture, Rugs, Wall Decor, Lighting, Textiles and Decor. Please contact shoppe@linden-creek.com for any questions regarding our return policy.
All Sale items are final sale and may not be returned or exchanged.
In the unfortunate event your order arrived damaged, please reach out to shoppe@linden-creek.com to file a claim within 24 hours of delivery.
In the instance a non-returnable or final sale item is approved for a return, a refund will be issued, minus a 15% restocking fee, in the form of store credit. Returned merchandise must be in original, unused (and unwashed) condition and accompanied by the Linden Creek Shoppe Order Confirmation or Packing Slip. We do not refund original shipping charges. Unsolicited online returns will not be accepted.
Return shipping fees are the responsibility of the customer and returns must be received no longer than 30 days after initial delivery or in-store purchase.
Products are not eligible for return regardless of any delays in order processing, shipping, or delivery. The estimated shipping dates and any changes to those dates that are made after an order is placed are agreed to at the time of purchase. We recommend confirming the estimated restock and shipping timelines prior to purchase via emailing us at shoppe@linden-creek.com

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.